At plorivenqusa, we collect information that helps us provide our business scaling services effectively. This includes personal details you provide when creating an account, such as your name, email address, phone number, and business information.

• Contact details including name, email, phone number, and business address
• Account credentials and authentication information
• Business profile data including company size, industry, and scaling objectives
• Payment information for our services (processed securely through third-party providers)
• Communication records including support tickets and consultation notes

Our platform automatically collects technical information about your device and usage patterns. This includes IP addresses, browser type, operating system, and how you interact with our services. We use this data to improve our platform and provide better user experiences.

Your information serves several important purposes in delivering our business scaling services. We use personal data to create and maintain your account, provide customer support, and deliver the educational content and tools you've requested.

We maintain strict controls over who can access your personal information. plorivenqusa shares data only in specific circumstances that directly support our service delivery or comply with legal requirements.

We work with carefully vetted third-party providers for essential services like payment processing, email delivery, and cloud hosting. These partners access only the minimum data necessary and are bound by strict confidentiality agreements.

plorivenqusa may disclose personal information when required by Australian law, court orders, or to protect our rights and the safety of our users. We'll notify affected users unless legally prohibited from doing so.

Under Australian privacy law, you have several important rights regarding your personal information. We've designed straightforward processes to help you exercise these rights.

To exercise any of these rights, contact our privacy team using the details below. We'll respond to all requests within 30 days as required by Australian privacy legislation.

plorivenqusa implements multiple layers of security to protect your information. Our technical safeguards include encryption, secure data centers, and regular security audits conducted by independent third parties.

• All data transmission uses TLS encryption (minimum 256-bit)
• Personal information stored in encrypted databases with restricted access
• Regular security assessments and penetration testing
• Employee access controls with mandatory privacy training
• Incident response procedures for potential data breaches

We retain personal information only as long as necessary to provide our services and meet legal obligations. Account data remains active while you maintain your subscription and for a reasonable period afterward to facilitate reactivation.

• Active account data: Duration of subscription plus 12 months
• Payment records: 7 years (Australian tax law requirement)
• Support communications: 3 years for quality assurance
• Marketing preferences: Until withdrawn by user

When you close your account, we begin a systematic deletion process. Some information may be retained in anonymized form for analytics purposes or as required by law.

plorivenqusa operates primarily within Australia, but some of our service providers may process data internationally. When personal information is transferred overseas, we ensure appropriate safeguards are in place.

We only work with providers in countries with adequate privacy protections or under contractual arrangements that provide equivalent protection to Australian privacy standards. Users are notified of any significant changes to our data processing locations.

Our platform uses cookies and similar technologies to enhance user experience and analyze usage patterns. Essential cookies enable core functionality, while optional cookies help us improve our services.

• Essential: Required for basic platform functionality and security
• Analytics: Help us understand how users interact with our services
• Preferences: Remember your settings and customizations
• Marketing: Used for relevant advertising (with your consent)

You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some platform features.

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. Significant changes will be communicated through email and prominent notices on our platform.

The current version date appears at the top of this policy. We encourage users to review privacy terms periodically, especially before providing new types of personal information or using new features.